Meet The Miami Tour Company: Trusted Tours Since 2008

Who we are

Since 2008, The Miami Tour Company has been creating unforgettable experiences for travelers from around the world. We’ve welcomed more than 600,000 happy customers and earned over 1,000 reviews and video testimonials — many describing us as “the best thing they did on vacation.”

We’re more than just a tour company. We’re a trusted partner for travel agencies and meeting planners worldwide, with deep local knowledge in producing tours, events, transportation, and logistical programs across Miami.

• ‘A’ rating with the Better Business Bureau
• TripAdvisor Hall of Fame for earning the Certificate of Excellence 7 years in a row
• Recognized as “Small Business of the Week” by the U.S. Senate

👉 See our Travel Planning Services
👉 View our Awards & Recognitions

Why travelers choose us

• No middleman: We operate our own tours and buses — when you book with us, you’re dealing directly with the company that will serve you.
• Proven experience: With thousands of successful tours and charters, we’ve worked with groups of every size and style. Chances are, we’ve already done something just like what you need.
• Fair policies: Unlike other operators, we offer a Bad Weather Guarantee. If your airline or cruise cancels due to a storm, you’ll receive a full refund.
• Recognized authority: We’ve been featured by Travel Channel, CNBC, Rolling Stone, Fortune Magazine, and the Miami Herald, and referenced in multiple books on Florida travel.

Our mission: making customers happy

From the start, our mission has been simple: deliver a safe, fun, and memorable experience at a fair price.

• Clean buses.
• Friendly guides who treat every guest like family.
• A company culture built on genuine hospitality.

Watch the video below to see what our customers say about their tours.

How it all started

The Miami Tour Company began with two Miami Beach restaurant servers — Michelle and Gus Moore — who shared a love for hospitality and a desire to make visiting Miami easier for travelers.

Michelle recalls:

“Working in restaurants taught us how to anticipate guests’ needs, solve problems quickly, and create experiences people remember. It was the perfect training ground for running a tour company.”

After years of saving, Michelle and Gus bought their first tour bus, built a website, and launched Miami Tour Company. What started as a small venture has grown into one of Florida’s most respected tour operators, recognized for innovation and customer care.

Our team

When you call Miami Tour Company, you’ll always reach a local team member in Miami — never a call center.

• Our consultants speak English, Spanish, French, Portuguese, and Italian.
• Every team member has hands-on tour experience, so we bring practical knowledge to every itinerary.
• We share a passion for hospitality and making travel stress-free.

Our partners

We’re proud to be recommended partners of major travel platforms including Expedia, TripAdvisor, Airbnb, TUI, Booking.com, and Royal Caribbean.recom‍

What you should do now

1. If you are traveling alone, or with a small group, you can save money and take a day tour with us (not private). What our clients desire most is authenticity and exploring places that are off the beaten track, so that is what we aim for. 5-star reviews are fairly common. Go here and check availability.
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‍2. If you would like us to be your private charter company, call us at 305-260-6855. On this free phone consultation, Monica or Michelle will discuss your needs and suggest strategies to save time and money.

3. If you are still in the planning stage use our travel agent guide to learn about everything from charter rates and good restaurants to self-guided audio tours and recommended travel itineraries.