Frequently Asked Questions

Can I reserve the tour with my hotel?
The most likely answer is, no. Because space is limited, we only allow a select group of hotels to sell our tours. Contact us for the hotels list.

Will you pick me up from my hotel?
Yes. Free pick-up is available from all hotels in South Beach, Miami Beach, and Downtown Miami.

Can I go to Key West for more than one day?
Yes, for multi-day trips, see the Key West Overnight Trip.

Can I bring luggage on the bus?
Yes, you many bring one piece of luggage and one carry on bag, per person.

Where can I park my car?
We recommend parking at Bayside Market Place (401 Biscayne Blvd., Miami, FL 33132). Parking is available inside the parking lot. Monday to Friday the parking rate is $1.25 per hour. Saturday and Sunday the rate is $15 for the day.

How big is the bus?
The vehicle is a 60-passenger motor coach, with movies and a restroom on board.

How long does it take to drive to Key West?
The drive takes approximately 4 hours from Miami Beach.

Can I go to Key West for the day?
Yes. For pick up locations, see the Key West 1 Day Tour.

What languages do you offer?
The Key West Tour is narrated in English and Spanish.

Tell me about the Key West.
Famous for its history, Key West is also a tropical paradise at the end of Florida’s Overseas Highway. This beautiful island is home to famous landmarks such as the Southernmost Point in the United States, Ernest Hemigway’s House Museum with the 6-toed cats, Fort Zachary Taylor Park, the Key West Aquarium and a spooky above ground cemetery to name a few. Offering more than historical landmarks, the Conch Republic is also home to famous places such as Mel Fisher Maritime Museum, Sloppy Joe’s Bar and Jimmy Buffet’s Margaritaville.

Tell me about the snorkel trip
After arriving in Key West , the snorkeling trip begins aboard a large 30 foot catamaran. It takes approximately 45 minutes to get out to the snorkel site. You will have 2.5 hours to snorkel before returning to the docks. Onboard the catamaran you will receive professional snorkeling instruction, sanitized snorkeling gear, fresh water shower, and free soft drinks, beer, and wine. Wetsuits are available to rent for $10.

Can I still snorkel even if I am not a swimmer.
Yes, life vests are flotation devices are provided.

What type of clothing should I wear?
We recommend that you wear comfortable shoes, and bring sunglasses, sunscreen, and a towel It's also a good idea to bring a long sleeved shirt. The air conditioning on the bus can get cold.

Should I bring an umbrella?
Miami, Florida is the 8th rainiest city in the U.S. Having an umbrella on hand is always recommended, especially during the rainy season (July, August, September).

What is your hurricane policy?
If a tropical storm or hurricane threatens to spoil your vacation, we promise to waive all cancellation fees and secure refunds for customers with prepaid tours.

Can I take pictures?
Of course! Photography is encouraged.

Can I eat on the bus?
Yes, you may bring food and beverages with you, but please DO NOT throw trash on the floor. Deposit trash in the waste basket, in the front of the bus. Don’t put chewing gum under the seat and treat our bus with care.

Do you offer group rates?
Yes! Here's how it works. For parties of 8 persons or more, you can email us at info@miamitourcompany.com with the specifics of your group. Please leave us a phone number where we can reach you. If you prefer to speak with us right now, pick up the phone and call us at our office (305) 260-6855

Do I need to make a reservation?
Yes, the tour sells out. Avoid hassles, stress, and disappointments.

How do I buy tickets?
Purchase tickets online, or call us at (305) 260-6855.